Onboarding

Free for a Year

The first 12 months are on us. No card, no waitlist, no upsell — just the workspace, working, for the people who need it most right now.

Published 2026-05-20

The math behind the trial length

Most software companies offer a 14-day free trial. The math is reasonable for productivity tools: a project manager evaluating a Kanban board can form a strong opinion in two weeks. They use it daily, they hit the limits, they decide. Two weeks is enough.

Caregiving software is different. The value of a caregiving tool reveals itself in moments that don’t happen every week. The 3am ER call. The cardiologist who changes the medication list halfway through Mom’s visit. The sibling who shows up at the holiday and asks “how is she really doing?” The hospice nurse who needs the advance directive at the worst possible moment.

A 14-day trial of a caregiving app gives you a Kanban board for medications. A year of it gives you the thing that has all the answers ready the first time the unexpected thing happens.

What we ship

One workspace. One year. Every feature unlocked. No credit card. No upgrade nag. The same product the paid customers will get when paid plans open later.

What changes after the trial year is the price, not the product. The family who started today will still have all their notes, appointments, medications, lab trends, visit summaries, intake forms, advance directives, and document vault when day 366 arrives. They’ll have a decision to make about whether to pay. They won’t have a decision to make about whether to migrate their data.

Why this works (when shorter trials don’t)

Three things happen on a long trial that don’t happen on a short one.

Habit forms. By month two, the daughter is opening Kintaria every Sunday to update the week’s notes. By month four, she stops thinking of it as “the new app” and starts thinking of it as “where Mom’s stuff is.” You don’t become someone’s primary system in 14 days.

Edge cases land. The hospitalization. The new specialist. The medication change. The conversation about whether Mom should still be driving. These don’t happen on a fixed schedule. Most families hit at least one of them in the first six months. The first time you walk into the ER and Kintaria’s share-with-provider link saves you twenty minutes, you’re sold.

Siblings get pulled in. The primary caregiver invites the brother in week three. He doesn’t use it much. By week sixteen, after Mom’s second fall, he’s in there every Tuesday. You can’t evaluate a multi-person coordination tool until multiple people have actually used it under pressure.

The trade-off we made

The honest accounting: a one-year trial costs us money. Servers, AI inference, email delivery, support — all real costs we eat for twelve months before we ask anyone to pay.

We decided to make that trade because acquisition matters more than monetization at our current stage. Every family that signs up today and stays for a year is a family that has either become a paying customer or has decided we’re not the right fit. Either answer is more useful to us than the answer we’d get from a family who tried us for two weeks during a calm stretch and quietly forgot to log back in.

What the year unlocks for you

What happens at the end of the year

About 30 days before the trial expires, we’ll email the workspace owner with the price and a payment link. After the trial: $14/month or $120/year for a single workspace, $24/month or $200/year for up to 3 workspaces. Per family, not per person — adding siblings never costs more.

If you don’t pay, the workspace goes read-only for 30 days. You can still export everything via the data export feature. Nothing disappears. Nothing is held hostage. After 30 days of read-only, the workspace is archived in cold storage and can be reactivated by paying the lapsed subscription.

If you do pay, nothing changes. The same workspace continues, with the same data, the same people, the same notes.

A 14-day trial of a caregiving app gives you a Kanban board for medications. A year of it gives you the thing that has all the answers ready the first time the unexpected happens.

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