For clinicians

For social workers, discharge planners, and the team handing the family back the keys.

Kintaria is a free family-caregiver workspace you can refer families to when they're about to be overwhelmed. Bilingual. No clinical decisions. HIPAA-aligned controls. No friction at signup. We don't replace the clinical team — we hold the coordination work that otherwise falls on whichever adult child shows up at discharge.

What it is — in 60 seconds

A shared family workspace where the people coordinating care for a parent, spouse, adult child with disabilities, or sibling can do the work in one place. The product surface is built around the operational gaps that hand families back to the ER unnecessarily:

Medication reconciliation + safety scan. The family enters or imports the discharge med list. Kintaria flags fall-risk drugs, anticholinergic burden, and combinations that are particularly risky in older adults. Not a CDS tool. A reminder for the family + their pharmacist.
Smart Upload extraction. Drop an AVS, discharge summary, or lab printout — Kintaria reads it and proposes structured rows for medications, lab values, vital signs, appointments, patient-profile fields (allergies, PCP, pharmacy), and follow-up questions to bring up at the next visit. Nothing writes until the family reviews and confirms.
Shared calendar + visit summaries. The four-section visit summary (what changed, what to do, what's still open, what to ask next time) is the artifact a sibling will actually open.
Step-by-step playbooks. Thirty playbooks for the hardest moments — hospital discharge, new dementia diagnosis, sundowning, after-a-fall, end-of-life basics, plus the spouse, adult-child-with-disabilities, and sibling-specific situations. See the full list →
Bilingual workspace. For LEP patients: the workspace renders side-by-side in English and the patient's preferred language (Spanish, Chinese, Korean, Japanese, Vietnamese, Tagalog). Caregivers write in English; the patient reads in their language on their own phone.

What it isn't

We try to be very explicit about this so referring clinicians know exactly what they're putting in front of a family:

Not a clinical decision support tool. The medication-safety scan flags, doesn't prescribe. The visit summary summarizes, doesn't advise. Everything that affects care goes through the family's actual care team.
Not a portal or EHR connection. No Epic / Cerner / Athena integration. Families enter what they have, extract what they upload. Apple Health import works for vitals + labs that already live there.
Not a HIPAA covered entity (yet). We use HIPAA-aligned controls — row-level access, full audit log, encryption at rest and in transit, role-based access, AI off by default — but we are not currently a covered entity ourselves. Full security posture →
Not staffed clinical care. Kintaria is software. The (888) 704-0999 voice line takes notes and answers product questions; it does not give medical advice. The voice agent script explicitly redirects symptom or treatment questions back to the family's clinicians.
Not a monitoring product. No microphone-on-in-the-doctors-office surveillance feature. No fall sensors. No location tracking. The data in the workspace is what the family put there.

Why bilingual matters at discharge

Around 25 million U.S. residents speak English less than “very well.” A meaningful share of them are aging. A meaningful share of their adult children read English as their primary language. The standard AVS in English, handed to a Mandarin-reading mother and her English-speaking daughter, is a recipe for the bilingual daughter translating clinical content she may not have the vocabulary for — and the mother being talked around at every appointment.

When the workspace is bilingual side-by-side, the AVS shows up in both languages, the mother reads her own care plan, and the family conversation can happen in either language. More on what we call the translation tax →

How to refer a family

Three frictionless paths, ordered by speed:

Hand them the URL. my.thrive.me/start — they enter their email, get a magic link, and are set up in 2 minutes. First 12 months are free; no card needed.
Tell them about the voice line. (888) 704-0999 — the caregiver can call, talk through what's happening, and the AI agent takes notes that land in the workspace. Useful for families who are too overwhelmed to set up an account in the parking lot.
Send them a relevant playbook directly. The 30 playbooks all have public landing pages at thrive.me/playbooks/<slug>. Hand discharge families our hospital discharge playbook. Hand a family with a new dementia diagnosis our new dementia diagnosis playbook. These pages read without a Kintaria account; the in-app version personalizes from the family's answers.

Hospital and health-system partnerships

If you're a discharge planner, hospital social worker program lead, or community health navigator and you want to refer Kintaria at scale — printable handouts, a co-branded landing page, a tracked referral URL, or a BAA conversation ahead of general availability — write to info@thrive.me. We answer within a business day. We're a small team and we read everything.

We are in early conversation with two health systems on discharge-planner pilots. If your team would be useful to talk with about what would actually be useful to families at discharge, we'd genuinely like to hear from you — that conversation is more valuable than any feature request we could come up with ourselves.

Frequently asked (by clinicians)

Is there any cost to families I refer?: No. First 12 months are free for founding-cohort families, no credit card. After that, paid plans start at $14/month per workspace. No paywall on the playbooks or resources.
If I refer a family and something goes wrong with their care, am I exposed?: Kintaria is software for the family's use; it doesn't provide clinical care or make clinical recommendations. Referring a family to a free organizational tool is materially different from referring to a clinical service. That said, talk with your hospital's general counsel before you formally adopt anything into a discharge workflow — that conversation is yours to have, and we're happy to provide whatever security and privacy documentation helps.
Does Kintaria sell data, run ads, or train AI on workspace content?: No, no, and no. The full vendor list and AI handling are on the security page. The only third-party AI vendor is Anthropic (Claude), under their default no-training policy and 30-day retention; AI features are off by default and the workspace owner has to turn each one on individually.
Can a family use it if the patient has dementia and can't consent?: Yes. The workspace owner attests their consent basis (family caregiver, healthcare POA, court-appointed guardian, HIPAA personal representative). Every change in the workspace is stamped with the actor's role and basis at write time — useful documentation if a question of authority ever comes up. For details, see the new dementia diagnosis playbook.
What about families I see whose primary caregiver is themselves a veteran or a person with a disability?: The accessibility surface is built around larger touch targets, screen-reader compatibility, and elder-friendly typography. The product works fine for caregivers with mobility, vision, or cognitive accommodations. The accessibility page has the specifics.

Email info@thrive.me →

Or skip the email and just hand a family our URL. my.thrive.me/start · (888) 704-0999