Daily + weekly digest emails

The sibling who won’t download anything

Most families have at least one member who isn’t going to open another app — too busy, not comfortable with new software, retired and protective of the inbox they already manage. Asking them to log in to "check on Mom’s workspace" is asking for a behavior change they don’t have appetite for. But cutting them out of the loop is worse: that’s how the resentful "you never tell me anything" calls start.

A digest in the inbox they already check

Every member can opt in to daily (sent each morning) or weekly (sent Mondays) email digests. The daily digest summarizes what changed since yesterday — new visit summaries, medication changes, voice notes from other family members, upcoming appointments in the next 48 hours. The weekly digest summarizes the past week with a focus on patterns ("blood pressure trended down this week," "PT attended 3 of 3 sessions"). Each digest renders in the recipient’s preferred language — the sister in Saigon gets it in Vietnamese, you get it in English, Mom gets it in Spanish — all from the same underlying workspace.

The brother in Seattle who logs in twice a year

Your brother is a school principal. He cares deeply about Mom but he’s not going to remember to open another app. He opts into the weekly digest. Every Monday morning at 6am Pacific, an email lands in his inbox: "Last week: 1 new appointment, 2 voice notes, 1 medication adjusted, 1 new lab result. No urgent items." Each line is a link he can click if he wants the detail. He reads it in three minutes over coffee. He hasn’t logged in to the workspace in four months. He’s still completely in the loop.